Admin Setup
- My employee never received their invite
- Pricing Update for Legacy/Grandfathered Accounts
- My Employee Was Set as Admin by Accident — How Do I Fix It?
- How do I resend an employee's invite or sign-in email?
- How do I add, edit, or remove a beneficial owner and certify ownership?
- How do I edit an employee's details?
- How do I resubmit controller or business information during a verification retry?
- Can I add someone who isn't an employee — like an accountant or bookkeeper — to my StretchDollar account?
- Why doesn't the reimbursement amount match the proof of coverage?
- Can I reset an employee's benefit selection so they can start over?
- How do I add another admin to my account?
- Someone else, or an employee, set up our account as the admin. How do I take it over?