How do I resend an employee's invite or sign-in email?

Invite links happen to the best of us. If an employee never got their original Benefits Portal invite, or it's expired, you can send a fresh one without creating a duplicate record.

To resend an invite

1. Log in to the Employer Portal.
2. Go to Employees.
3. Find the employee who needs a new invite and click the ⋮ menu next to their name.
4. Select Send sign-in email.
5. Confirm by clicking Send Email in the dialog. They'll get a fresh sign-in email with a brand-new link.

If they already have an account but just can't remember their password, send them to Trouble logging into your Benefits Portal? instead — that's a quick self-serve reset, no work required on your end.