How do I add, edit, or remove a beneficial owner and certify ownership?

Our banking partner asks us to keep an accurate, certified list of anyone who owns 25% or more of your business — it's a standard compliance step, nothing to worry about. Check out What is a beneficial owner? for the why behind it.


Don't have a beneficial owner? If you don't have a beneficial owner - you can Certify right away to complete this step.


To add a beneficial owner

  1. Log in to the Employer Portal.
  2. Go to Account Setup and find Step 3: Verify Beneficial Ownership.
  3. Click Add Beneficial Owner.
  4. Fill in their full legal name, date of birth, home address, and either their full 9-digit Social Security Number or, if you flip the Use passport instead of SSN toggle, their passport number and country.
  5. Click Add.

Good to know: we don't ask for an ownership percentage here — just make sure everyone at 25%+ ownership is on the list. If our banking partner needs a supporting document from a specific owner, an Upload button will show up on their row when it's needed.

To edit or remove an owner

  1. From the same beneficial ownership list, find the owner you need to update.
  2. Need to fix a detail? Click Resubmit, make your changes, and click Update. No longer meet the 25% threshold (say, after a buyout)? Click Remove and confirm.

To certify ownership

  1. Once your list is complete and accurate (or if your business genuinely has no beneficial owners), click Certify (you'll see No Beneficial Owners instead if your list is empty).
  2. Click Certify again in the confirmation dialog. This re-triggers verification with our banking partner, which usually wraps up in 1–2 business days.

Need to update controller information instead? Check out How do I resubmit controller or business information during a verification retry?

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