How do I submit a one-time reimbursement?

To submit a one-time reimbursement, follow the steps below. Haven't signed up for Auto-Reimbursements yet? Click here to learn how to enroll and simplify the process.


One-time reimbursement submission:

  1. Click Reimbursements (#1 in the image below)
  2. Select "Submit One-Time Reimbursement Request" (#2)
  3. Complete the information in the form and upload your proof of coverage (#3)

Once you click submit, your admin will be alerted to review your request. If approved, your benefit dollars will be transferred to your bank account within 3-5 business days.


Why do I need to submit a one-time reimbursement? 


Depending on the timing of your auto-reimbursement enrollment, you may need to also submit a one-time reimbursement. Here's why.


The benefit dollars are pulled from your employer's business bank account on the 25th of the month and transferred to employees' bank accounts around the first business day of the next month (around 5-6 days later). If your auto reimbursement request is approved on the 25th or later, your auto-reimbursements will start on the 1st of the second following month. For example, if your auto reimbursement enrollment is approved Feb 26, you'll need to submit a one-time reimbursement for March, as your automatic reimbursements will start around April 1.


What happens next? 

You’re all done! 


If you haven't already done so, make sure to sign up for auto-reimbursements to seamlessly access your premium reimbursement dollars each month for the rest of the plan year.


Have questions? Email support@stretchdollar.com.

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