How to access your benefit dollars to help with your initial (binder) payment

Your binder payment is the final step to activate your health insurance plan. If you are having trouble making this initial payment, you may be able to access your benefit allowance to use as a pre-payment by requesting a one-time reimbursement.


Here is the process for the one-time "pre-payment" reimbursement option:


1. Shop and Select a Plan

Browse the available health plans in your benefits portal. Once you have chosen your desired plan, complete the application.


2. Take a Screenshot

Before you proceed to the payment screen, take a screenshot that shows your selected plan and its cost details. This screenshot is required to request your one-time reimbursement.


3. Submit Your One-Time Reimbursement Request

Submit a one-time reimbursement request by following the instructions provided in your portal. You will need to upload the screenshot for your administrator to review.


4. Pay the Binder Payment After Approval

Your administrator will review and approve the request. Once approved, the funds will be deposited into your bank account within 3–5 business days. You can then use these funds to make your initial binder payment and complete your enrollment.


5. Enroll in Auto-Reimbursements

After your plan is active, enroll in auto-reimbursements. This will ensure your benefit allowance is deposited into your account before the first of each month.


If you have any questions, please contact your support team at Support@StretchDollar.com.


Important Note: Administrators should approve auto-reimbursements after the first of the month. This prevents a duplicate payment resulting from the initial one-time reimbursement and the subsequent monthly auto-reimbursement.

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