Open Enrollment 2025 FAQs for Admins

What do I need to know?

#1. All 2024 auto-reimbursements have expired! If your employees set up auto-reimbursement for their 2024 plans, they will not continue receiving their reimbursement in 2025. All employees MUST submit new reimbursement requests.

#2. Your employees must shop during Open Enrollment (ending 12/15/24)! If your employee wants to change health plans for 2025, they must enroll before the Open Enrollment deadline. For most states, Sunday, December 15th, is the deadline to enroll in coverage with a start date of 1/1/2025. If they miss that date, their new plan won't start until 2/1/25.

What do I need to do as an admin during Open Enrollment?

Educate your employees on their 2025 health benefits - during Open Enrollment, your employees have the opportunity to make changes to their health plan and StretchDollar benefits.

• All employees can enroll in a marketplace health plan, or make changes to an existing plan
• Any employees who waived their 2024 ICHRA benefit have the opportunity to accept the benefit for 2025 

Ensure your employees take the necessary steps to get reimbursed for their 2025 plans - any employees who want to receive their StretchDollar benefit starting 1/1/2025 must submit the following reimbursement requests along with proof of their 2025 health coverage:

1. A one-time reimbursement for their January payment
2. An auto-reimbursement request to ensure they receive their benefit at the start of each month starting February 2025

Approve employees' 2025 reimbursement requests - as the administrator, you are responsible for approving your employees’ 2025 reimbursement requests.

What StretchDollar resources can I share with my employees?

• Share this flyer - it has everything your employees need to know!
• Share our FAQs:
  • Open Enrollment FAQs for Employees - How to set up reimbursements for 2025 and make changes to an existing health plan
  • Open Enrollment 2025 Overview - Important state-specific deadlines when shopping for a health plan

When will my employees receive their pre-tax benefit?

• One time reimbursements - once approved by an admin, funds are deducted from the business account the following business day and transferred to the employee within 5-7 days
• Automatic reimbursements - once approved by an admin, funds are deducted from the business account on the 25th of the month and transferred to the employee within 5-7 days. Funds will be withdrawn monthly on the 25th for the duration of the calendar year.