How to Get Started with StretchDollar (Admin)
Guide for Administrators
Congrats on confirming your health benefits plan with StretchDollar! We’re so excited to have you onboard! You’re one big leap closer to offering flexible, affordable health benefits to your employees.
Now, let’s go over some next steps to get you set up in the Benefits Portal so you can start sending those dollars to your team.
Getting started in the Benefits Portal
Now that you've finalized your benefits plan, expect a Welcome Email from StretchDollar. The email includes an invitation to access your Benefits Portal as an admin, along with some valuable tips.
Missing the email or has your link expired? Reach out to the support team at email@example.com and we can help.
Tips for rapid onboarding
You’ll need a few items to set up your account. To make onboarding go swiftly, best to have these documents ready before you start:
- Copy of EIN letter (or screenshot) — Why? You’ll need it to verify that your business is a business.
- Copy of Owner’s Driver’s license (front only) — Why? You’ll need it to confirm the owner(s) identity.
For Admins who are not owners, you will need the social security number and address of each beneficial owner and a copy of each owner’s driver’s license.
Set up your Benefits Portal admin account in 5 steps
#1 Sign up! To set up your account, click the link in your Welcome Email to navigate to the employer sign up form. Can't find your Welcome Email? Check your spam folder. There, you will enter your name, email address, and business name. As an added layer of security, we will send you a verification email. Rest assured, this is just a one-time step to ensure the safety of your account.
Just a heads up, you will also receive operational emails from Dwolla. Dwolla is our awesome payment processing partner that ensures secure and reliable money transfers.
You'll now proceed to your company set up. You must complete these two sections before adding employees:
#2 Complete the Payment Verification step by clicking the “complete” button for each section and filling out the forms. The step includes:
- Add your business address
- Two tips:
- Make sure to use your registered business address and not a virtual one or a P.O. Box.
- If you're still having issues or unsure of the accurate address, use your admin's residential address.
- Two tips:
- Verify your business and admin info. Two tips:
- If your industry isn’t listed, please select the industry that is closest to yours.
Have your EIN letter ready. You may need to upload either a screenshot or letter.
Confirm beneficial owners (anyone who owns more than 25%). If you're an owner AND you’re enrolling in StretchDollar, you will have to provide information for both the admin verification and beneficial owner. Note: A copy of the driver’s license is required for all beneficial owners.
Once all information is uploaded, your account will be reviewed by our payment processing partner. If no additional information is needed, your portal will be marked as reviewed and verified.
#3 Click Company Info tab and link your company’s bank account. This is the account the premium reimbursement dollars will transfer from. If your bank isn't listed in the integration screen when connecting your bank account, click here to find out how to manually link your account.
You’ll receive an email that confirms your account was successfully added.
#4 Add your employees. Click "Employees" in the left navigation (#1) then "add employee" (#2). You’ll need enter the following information when adding team members (#2):
- Employee Name(s)
- Employee Work Email(s)
- Employment Start Date(s)
- Status (such as Full-time, Part-time, etc.)
- Reimbursement allowance
#5 Give yourself a high five! Your enrollment is done. Once your team is entered and saved in the portal, they will receive an email inviting them to get set up on the Benefits Portal. (See an example below.) We’ll take it from here.
What happens next?
Your employees are given the baton to either "accept" or "waive" their StretchDollar benefits. If they choose to accept, we'll guide them through the process of setting up their benefits portal and can help them find a health plan that works for them.
Having trouble? Contact your StretchDollar team at firstname.lastname@example.org.