I don't want to renew for 2027: how to decline, and what happens in December

If your company won't offer its StretchDollar ICHRA in 2027, tell us on your Renewal page by November 15, 2026 at 11:59 PM PT. Your 2026 benefit continues until December 31, 2026, so your employees are covered for the rest of the year.

If you do nothing, your 2026 policy renews for 2027 with no changes.

Declining alone doesn't close your account. To end your benefit on December 31, 2026, you also need to cancel your policy between December 1 and December 24. See "What happens in December" below.

How to decline your 2027 renewal

Log in to your Employer Portal and open your Renewal page. You can also use the link in your renewal emails.
At the bottom of the page, click I don't want to renew for 2027.
If the page shows a Check these values section, mark each value This is right or This is wrong. You can't continue until each one is marked.
Under Why are you not renewing?, choose a reason. You can add a note in Anything else we should know (optional).
Click Don't renew for 2027.

You'll see a receipt titled You chose not to renew, with your reason and Your ICHRA ends: Dec 31, 2026.

Want to talk it through first? Click Book a call in the same section to meet with our renewals team.

Changed your mind?

Until November 15 at 11:59 PM PT, any admin on your account can click Change my decision on the Renewal page and choose to keep or update your policy instead.

After that, the receipt says This decision is final.

What happens in December

Your 2026 benefit keeps running. Auto-reimbursements are collected from your business bank account around the 25th of each month and reach employees around the 1st. The November 25 collection pays your employees' December premiums, so December is covered as usual. For employees who live in Massachusetts or Rhode Island, auto-reimbursements go out on the 16th instead, starting with the November 16 run for December coverage. Any change for them needs to be made by the 15th.
Cancel your policy between December 1 and December 24. Declining stops employees from starting a 2027 enrollment, but billing continues, and employees who enrolled for 2027 before you declined can still be reimbursed. To close your account, click Cancel ICHRA Policy on the Company page (approve or reject any pending one-time reimbursements first), or email support@stretchdollar.com. Canceling in this window ends coverage on December 31, 2026, and nothing is collected for January, unless you approved a 2027 auto-reimbursement. Approving one pays that employee's January right away, and your cancellation screen will then show coverage ending January 31, 2027. If you're leaving at the end of 2026, don't approve 2027 auto-reimbursement requests.
Timing matters. Canceling before December 1 can end coverage on November 30. Canceling after the December 25 collection can mean January premiums are collected.
Approve any pending requests. Employees can still send one-time reimbursement requests for 2026 months. Please review them before the end of the year.
Employees can't enroll for 2027 through StretchDollar. If your Employees still purchase a plan on the exchange, outside of StretchDollar - this may cause downstream challenges for you. You need to communicate the end of the ICHRA offering to your employees.

Tell your employees

We don't email your employees about your renewal decision, so please let them know. We do email them when your account is canceled, but that may be late in December.

A few things they'll want to hear:

Their health plans aren't canceled. Each employee owns their individual plan. From January 1, they'll pay the full premium themselves unless they change or cancel it.
Open Enrollment is their chance to switch. In most states, they have until December 15 to pick a different plan that starts January 1.
They may qualify for help. Once your ICHRA ends, some employees may be eligible for a premium tax credit through the marketplace.

Declining your renewal vs. canceling now

Declining your renewal stops the 2027 renewal. Canceling closes your account. To leave at the end of 2026, do both: decline by November 15, then cancel between December 1 and December 24. If you need to end your benefit sooner, you can cancel from the Company page with Cancel ICHRA Policy. Coverage then ends at the end of the current month, or at the end of next month if that month's auto-reimbursements were already collected on the 25th. See Can I cancel our StretchDollar benefits plan?

Questions about your renewal or your final bill? Email us at support@stretchdollar.com.