How do I add a credit card or bank account for billing?
You can pay your StretchDollar subscription with a credit card or a bank account. Both options pay the same bill. They differ in how fast payments go through and how they are set up.
Billing is handled securely by Stripe, our subscription payment partner.
How to add a payment method
- Log in to your StretchDollar Company Portal.
- Click Billing in the left navigation.
- Click Add Billing Info.
- Choose Credit card or Bank account and follow the prompts.
That's it! Your subscription will be billed to the payment method you choose.
Credit card vs. bank account
|
|
Credit card | Bank account |
|---|---|---|
| Setup | Enter your card details. Ready right away. | Log in to your bank to connect instantly. If your bank isn't listed, you can enter your account and routing numbers and verify with small test deposits. |
| How fast payments clear | Almost instantly | Usually a few business days |
| If a payment fails | You'll usually know right away (for example, a declined card). | A failed payment, such as insufficient funds, may not show up until a few days later. |
Not sure which to pick? A credit card is the quickest option. A bank account is a good fit if your business prefers to pay bills straight from its checking account.
Important: Billing is not the same as Bank Setup
StretchDollar uses two separate payment connections. Each one has a different job.
|
|
Billing | Bank Setup |
|---|---|---|
| What it pays for | Your StretchDollar subscription | Your employees' premium reimbursements |
| Where to find it | Billing tab | Bank Setup tab |
| Payment options | Credit card or bank account | Business bank account only |
Adding a bank account in Billing does not set up reimbursements. To fund employee reimbursements, you also need to connect your business bank account in Bank Setup. See How to add or change a bank account for steps.
Frequently asked questions
Can I switch from a card to a bank account later?
Yes. Go to Billing and update your payment details. (See above)
I added my bank in Billing. Why aren't reimbursements working?
Billing only pays your subscription. Reimbursements are funded from the account you connect in Bank Setup. Make sure that's connected and your account verification is complete.
How much is the subscription?
See How much does StretchDollar cost? for current pricing.
Need help?
Email us at support@stretchdollar.com and we'll be happy to help.