How do I complete or retry micro-deposit verification for my bank account?

Most banks connect instantly through our secure bank-linking partner — easy peasy. If yours doesn't, or instant verification doesn't pan out, no worries: we fall back to micro-deposit verification, which just means two small deposits (each under $1) land in your account. Works the same whether you're an employer verifying a company account or an employee verifying a personal one.

To complete micro-deposit verification

  1. Give it 1–3 business days for the two small deposits to show up on your bank statement or online banking activity.
  2. Log in to the Portal and go to Bank Setup.
  3. Click Resume Verification (or whatever status button is showing, like Complete Manual Verification, Verification Expired, Try Again!, or Verification Failed, Try Again!).
  4. In the window that pops up, enter the two amounts exactly as they appear on your statement and confirm.

And that's it — your account is connected!

If verification isn't working

  • Deposits never showed up: double-check the account and routing numbers you entered, and confirm with your bank that nothing bounced.
  • Amounts don't match, or the link expired: you've got a limited number of tries. If you get locked out, click Disconnect (or Abandon Verification if you haven't connected a funding source yet) to remove the account, then click Connect Bank to reconnect and kick off new micro-deposits.
  • Still stuck? Drop us a line at support@stretchdollar.com and we'll get you sorted.

See also: How to add or change a bank account and My bank isn't listed. What do I do?

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