How do I complete or retry micro-deposit verification for my bank account?

Most banks connect instantly through our secure bank-linking partner — easy peasy. If yours doesn't, or instant verification doesn't pan out, no worries: Plaid (that partner) verifies the account another way. Either it confirms it automatically (you'll see Pending Automatic Verification on Bank Setup, and there's nothing for you to do), or it uses micro-deposit verification: a single small deposit (about $0.01) lands in your account, and its description on your bank statement includes a short code you enter to finish verifying (you'll see Complete Manual Verification). Works the same whether you're an employer verifying a company account or an employee verifying a personal one.

To complete micro-deposit verification

1. Watch your bank statement or online banking activity for a single small deposit (about $0.01). Its description includes a short code: that's what you'll enter.
2. Log in to the Portal and go to Bank Setup.
3. Click Resume Verification (or whatever status button is showing, like Complete Manual Verification, Verification Expired, Try Again!, or Verification Failed, Try Again!).
4. In the window that pops up, enter the code from the deposit's description and confirm.

And that's it — your account is connected!

If verification isn't working

• The deposit never showed up: double-check the account and routing numbers you entered, and confirm with your bank that nothing bounced.
• The code doesn't work, or verification expired: you've got a limited number of tries. If you get locked out, click Disconnect (or Abandon Verification if you haven't connected a funding source yet) to remove the account, then click Connect Bank to reconnect and start verification again.
• Still stuck? Drop us a line at support@stretchdollar.com and we'll get you sorted.

See also: How to add or change a bank account and My bank isn't listed. What do I do?