Auto-Reimbursement Isn't Retroactive: Getting Paid for Prior Months
The auto-reimbursement (AR) system is not retroactive. If you had active coverage in months before AR was configured and approved, those months are not automatically reimbursed.
What to do instead
Use the One-Time Reimbursement feature to request payment for prior months manually. This is subject to admin approval and StretchDollar's reimbursement window.
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- Understanding the Auto-Reimbursement Cycle: The 25th Rule
- Troubleshooting: My Auto-Reimbursement Payment Didn't Arrive